# Collecting Logs with the Support Bundle

The **Support** option in the Admin page provides access to the Support Bundle, which allows Admins to download a bundle of system logs files with the information required to troubleshoot various issues and share them with the Code Ocean Support team.

1. Navigate to the Admin page
2. Click **Support**
3. Click **Generate support bundle**
4. A zipped file is downloaded

![](https://75297036-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FwY9u2o0G8XVYr8LXA3XY%2Fuploads%2Fgit-blob-63c2d00fe894f7c8c66687bb8ff8a5069a5846c2%2Fimage%20\(46\).png?alt=media)

> **Note:** Generating the support bundle may take time. A notification and download link is provided once complete if you do not close or refresh the Code Ocean browser tab.