# Collecting Logs with the Support Bundle

The **Support** option in the Admin page provides access to the Support Bundle, which allows Admins to download a bundle of system logs files with the information required to troubleshoot various issues and share them with the Code Ocean Support team. 

1. Navigate to the Admin page 
2. Click **Support** 
3. Click **Generate support bundle**
4. A zipped file is downloaded 

![](https://1919245853-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F4bxLxiET3a5DgHj0wzbB%2Fuploads%2FXfP7l2KMvP14IesPILRl%2Fimage.png?alt=media\&token=5fcde546-650d-40ef-8842-111c9199f176)

> **Note:** Generating the support bundle may take time. A notification and download link is provided once complete if you do not close or refresh the Code Ocean browser tab.